SMS (Short Messaging Service) Feature

Created by Stephen Burks, Modified on Mon, Aug 17 at 11:57 AM by Stephen Burks

Send text messages to update registered families that have subscribed to SMS texts in their ActivityHero account.

SuperHero partners have the option to use our SMS feature to send quick text messages. These can be used for session reminders, rain cancellations, etc.

To purchase an SMS package, navigate to Communication > Send Text, click Add Text Credits, and select a package. 

SMS Packages

$99 - 5,000 messages
$499 - 30,000 messages
$999 - 70,000 messages

Send Text page with the Communication menu open and Send Text highlighted

Text Messaging Credits dialog with package options and Payment Information fields

 Once the package is purchased, you can track your usage on the Send Text page.

Send Text page with an arrow pointing to 70,000 available credits in Usage

Click Compose to begin writing your message. Select the recipients, type your message, then click Send Text.

there is a 160-character limit per message, including spaces.

New Session Updates Texts dialog with Select Recipients, a message, and Send Text

 The recipient receives the message, which begins with the first 11 characters of your business name. 

Note - You do not receive any replies to this text message.

Text message on a phone showing the sender name truncated to eleven characters

: This feature is available only to SuperHero providers.

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