How do I add Member Pricing to ActivityHero?

The Member Pricing feature allows you to offer multiple alternate price fields and descriptions. These alternate pricing options are available only to your members, giving you control over membership pricing.

Adding Members
Setting Up Member Tier Pricing
Checkout Process for Member Pricing

Note: This feature is not enabled for all providers. To have this feature added to your listing, submit a support request. 

Adding Members

To add members to ActivityHero, providers must send a CSV file that includes the member type, email address, and member ID. This allows us to verify participants during the checkout process.

At checkout, families are prompted to enter their Member ID. Their member type, email address, and Member ID are checked against the information in the CSV file. If the details match, they can complete registration at the member price.

Setting Up Member Tier Pricing ↑

1. From your Dashboard, hover over Activities & Sessions and click Sessions & Content Manager.
2. Create a new session or edit an existing session.
3. In the Price section, two alternate price fields with description options are displayed.
4. Enter the alternate price and a description.
   • The Price Descriptor is required and must match the participant's Member Type. If they do not match, the participant receives an error message when attempting to register. 
5. Complete the session setup process, then click Save & Publish.

Checkout Process for Member Pricing ↑

1. Add the session to your cart.

2. View your cart and add a participant.

3. Enter the Member ID and submit it for verification.

If the email address, member type, and Member ID cannot be matched, the following message is displayed: 

"You are not eligible for member pricing as we could not verify your Member ID."

4. Complete the checkout process and submit payment.

The Member Tier Pricing feature provides flexibility to offer exclusive pricing to verified members. By enabling Member Tiers and setting up alternate pricing, you can ensure that eligible participants receive the correct discounts.