How Can I Add Additional Team Members to My Listing?

You can create separate accounts for each team member who manages your ActivityHero listing or needs access to your rosters. There are five different access levels you can choose from: Admin, Manager, Support, Teacher, or Attendance.

Admins have access to all features, locations and activities. Access to specific locations or activities can be set if you choose the Manager, Support, Teacher, or Attendance roles.

• Admin – Full access to everything, including billing, account-level settings, and all locations/activities.
• Manager – Full day-to-day operational access to their assigned locations/activities (listings, sessions, registrations, reports, marketing tools, and photos on their own activities), plus the ability to manage team members for their own locations/activities (excluding Admins). Not account-level settings (billing, plan, the standalone Photo Manager tool, organization logo/photos, API, Locations list).
• Support – Handles registrations, payments, waitlist, and communications for assigned locations/activities; no listing/session setup access.
• Teacher – Classroom-facing access: communications, registration reports, and check-in/check-out for their assigned activities.
• Attendance (new role) – Check-in/check-out, plus Message Center access, for staff (e.g., front-desk or on-site aides) who need to take attendance and handle family messages but nothing else.

Communications

¹ Message Center requires the "Allow Direct Messages" setting to also be enabled for that user.

Registrations & Attendance

Waitlist

Session Set Up

Marketing

Financials / Business

² Managers do have access, with two restrictions: they can't see or manage Admin-role team members, and their team list is scoped to their own assigned locations/activities (they won't see the provider's full roster).

Account